{"id":2029425,"date":"2026-07-06T08:07:04","date_gmt":"2026-07-06T05:07:04","guid":{"rendered":"https:\/\/analyse.optim.biz\/?p=2029425"},"modified":"2026-07-06T08:07:04","modified_gmt":"2026-07-06T05:07:04","slug":"radu-miruta-am-sunat-la-call-center-ul-cfr-15-minute-nu-mi-a-raspuns-nimeni","status":"publish","type":"post","link":"https:\/\/analyse.optim.biz\/?p=2029425","title":{"rendered":"Radu Miru\u021b\u0103: \u201eAm sunat la call center-ul CFR. 15 minute nu mi-a r\u0103spuns nimeni\u201d"},"content":{"rendered":"

[analyse_image type=”featured” src=”https:\/\/renasterea.ro\/ro\/wp-content\/uploads\/2026\/07\/cfr.pnghttps:\/\/renasterea.ro\/ro\/wp-content\/uploads\/2026\/07\/cfr.png”]<\/p>\n

\"Radu<\/p>\n

Radu Miru\u021b\u0103: \u201eAm sunat la call center-ul CFR. 15 minute nu mi-a r\u0103spuns nimeni\u201d<\/h4>\n

Ministrul interimar al Transporturilor, Radu Miru\u021b\u0103, a anun\u021bat luni c\u0103 a pus la dispozi\u021bie c\u0103l\u0103torilor CFR un formular \u00een care \u00eei pot semnala direct problemele pe care le-au \u00eent\u00e2lnit \u00een trenurile operate de compania na\u021bional\u0103, scrie hotnews.ro<\/a>.<\/p>\n

Miru\u021b\u0103 spune c\u0103 a f\u0103cut acest demers dup\u0103 ce mai multe persoane i-au semnalat o serie de probleme \u00een c\u0103l\u0103toria cu trenul, cum ar fi \u201eaer condi\u021bionat care nu func\u021bioneaz\u0103, \u00eent\u00e2rzieri, lips\u0103 de informa\u021bii, condi\u021bii de c\u0103l\u0103torie care nu sunt cele pe care le merita\u021bi\u201d.<\/p>\n

\u201eCa s\u0103 v\u0103d cum func\u021bioneaz\u0103 sistemul \u0219i din perspectiva unui c\u0103l\u0103tor obi\u0219nuit, am sunat \u0219i eu la call center-ul CFR s\u0103 \u00eentreb c\u00e2te sesiz\u0103ri au fost primite. Timp de 15 minute nu mi-a r\u0103spuns nimeni, dup\u0103 care am \u00eenchis. I-am chemat apoi pe directorul CFR C\u0103l\u0103tori \u0219i pe directorul CFR Infrastructur\u0103. Tipic: pe h\u00e2rtie st\u0103m aproape bine\u201d, a scris ministrul interimar al Transporturilor \u00eentr-un mesaj pe Facebook.<\/p>\n

Miru\u021b\u0103 a precizat c\u0103 vrea s\u0103 cunoasc\u0103 realitatea din teren \u0219i s\u0103 aplice inclusiv sanc\u021biuni dac\u0103 exist\u0103 cazuri \u00een care mentenan\u021b\u0103 se pl\u0103te\u0219te, dar nu se face.<\/p>\n

CITE\u0218TE \u0218I: Timi\u0219orenii lupt\u0103 pe plaj\u0103<\/span><\/a><\/h2>\n

\u201eAm lansat de ast\u0103zi un formular simplu pe care orice c\u0103l\u0103tor care a avut o experien\u021b\u0103 nepl\u0103cut\u0103 \u00eel poate completa \u00een c\u00e2teva clicuri. Vreau s\u0103 avem o imagine bazat\u0103 pe faptele c\u0103l\u0103torilor, nu pe rapoartele \u0219efilor. Timp de cel pu\u021bin dou\u0103 s\u0103pt\u0103m\u00e2ni vom str\u00e2nge date din toat\u0103 \u021bara, iar apoi vom vedea concret unde sunt cele mai mari probleme \u0219i ce m\u0103suri trebuie luate\u201d, a indicat Miru\u021b\u0103.<\/p>\n

Oficialul a indicat \u0219i formularul unde c\u0103l\u0103torii \u00eei pot povesti experien\u021ba lor din trenurile operate de C\u0103ile Ferate Rom\u00e2ne, care poate fi accesat aici<\/a><\/span><\/strong>.<\/p>\n<\/div>\n

[analyse_source url=”https:\/\/renasterea.ro\/radu-miruta-am-sunat-la-call-center-ul-cfr-15-minute-nu-mi-a-raspuns-nimeni\/”]<\/p>\n","protected":false},"excerpt":{"rendered":"

[analyse_image type=”featured” src=”https:\/\/renasterea.ro\/ro\/wp-content\/uploads\/2026\/07\/cfr.pnghttps:\/\/renasterea.ro\/ro\/wp-content\/uploads\/2026\/07\/cfr.png”] Radu Miru\u021b\u0103: \u201eAm sunat la call center-ul CFR. 15 minute nu mi-a r\u0103spuns nimeni\u201d Ministrul interimar al Transporturilor, Radu Miru\u021b\u0103, a anun\u021bat luni c\u0103 a pus la dispozi\u021bie c\u0103l\u0103torilor CFR un formular \u00een care \u00eei pot semnala direct problemele pe care le-au \u00eent\u00e2lnit \u00een trenurile operate de compania na\u021bional\u0103, scrie hotnews.ro. Miru\u021b\u0103 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[89],"tags":[226,188],"class_list":["post-2029425","post","type-post","status-publish","format-standard","hentry","category-romania","tag-crawlmanager","tag-renasterea-ro"],"_links":{"self":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/2029425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2029425"}],"version-history":[{"count":0,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/2029425\/revisions"}],"wp:attachment":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2029425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2029425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2029425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}