{"id":1940215,"date":"2026-05-17T17:36:16","date_gmt":"2026-05-17T14:36:16","guid":{"rendered":"https:\/\/analyse.optim.biz\/?p=1940215"},"modified":"2026-05-17T17:36:16","modified_gmt":"2026-05-17T14:36:16","slug":"phasmophobia-admits-it-missed-the-mark-and-prepares-to-earn-back-this-communitys-trust","status":"publish","type":"post","link":"https:\/\/analyse.optim.biz\/?p=1940215","title":{"rendered":"Phasmophobia admits it &#8220;missed the mark&#8221; and prepares &#8220;to earn back this community\u2019s trust&#8221;"},"content":{"rendered":"<article class=\"article \" data-ads=\"true\" data-article-type=\"news\" data-article-group=\"news\" data-paywalled=\"false\" data-premium=\"false\" data-sponsored=\"false\" data-type=\"article\">\n<header class=\"article_header\" data-component=\"article-header\">\n<div class=\"breadcrumbs\">\n<nav class=\"nav_breadcrumbs\" data-component=\"nav-breadcrumbs\" aria-label=\"Breadcrumb\">\n<ul class=\"nav-links\">\n<li>\n                <a href=\"https:\/\/www.eurogamer.net\/\" data-active=\"false\"><br \/>\n                      Home<br \/>\n                <\/a>\n            <\/li>\n<li>\n                <a href=\"https:\/\/www.eurogamer.net\/news\" data-active=\"false\"><br \/>\n                      News<br \/>\n                <\/a>\n            <\/li>\n<li>\n                <a href=\"https:\/\/www.eurogamer.net\/games\/phasmophobia\" data-active=\"false\"><br \/>\n                      Phasmophobia<br \/>\n                <\/a>\n            <\/li>\n<\/ul>\n<\/nav><\/div>\n<div class=\"headline_details\" id=\"main-content\">\n<h1 class=\"title\">Phasmophobia admits it &#8220;missed the mark&#8221; and prepares &#8220;to earn back this community\u2019s trust&#8221;<\/h1>\n<p class=\"strapline\">&#8220;Your feedback and reviews were justified.&#8221;<\/p>\n<\/p><\/div>\n<div class=\"headline_asset\">\n<figure class=\"headline_image_wrapper\">\n<p>        <img fetchpriority=\"high\" decoding=\"async\" class=\"headline_image\" src=\"https:\/\/assetsio.gnwcdn.com\/phas_nintendo_screenshot_3.webp?width=570&amp;quality=85&amp;format=jpg&amp;dpr=3&amp;auto=webp\" alt=\"A screenshot from Phasmophobia's decrepit farmhouse\" loading=\"eager\" data-uri=\"phas_nintendo_screenshot_3.webp\" data-lightbox width=\"570\" height=\"321\"><figcaption>\n          <span class=\"attribution\">Image credit: <cite>Kinetic Games<\/cite><\/span><br \/>\n        <\/figcaption><\/figure>\n<\/p><\/div>\n<div class=\"metadata\">\n<div class=\"avatar\">\n<p>    <img loading=\"lazy\" decoding=\"async\" alt=\"Vikki Blake avatar\" src=\"https:\/\/assetsio.gnwcdn.com\/1533038852.jpg?width=2048&amp;height=2048&amp;fit=bounds&amp;quality=85&amp;format=jpg&amp;auto=webp\" style=\"aspect-ratio: 1\" width=\"180\" height=\"179\"><\/p>\n<p>  <img alt=\"Vikki Blake avatar\" data-autosize=\"crop_lossy\" data-uri=\"1533038852.jpg\" loading=\"lazy\" style=\"aspect-ratio: 1\" width=\"180\" height=\"179\">\n<\/div>\n<div class=\"text\">\n<div class=\"byline\">\n                  <span class=\"article_type\" data-slug=\"news\"><br \/>\n                    News<br \/>\n                  <\/span><\/p>\n<p><span class=\"by\">by<\/span> <span class=\"author\"><a href=\"https:\/\/www.eurogamer.net\/authors\/vikki-blake\">Vikki Blake<\/a><\/span>                    <span class=\"job_title\"><br \/>\n                      Contributor<br \/>\n                    <\/span>\n            <\/div>\n<div class=\"published_at\">\nPublished on <time datetime=\"2026-05-17T17:36:16+00:00\">May 17, 2026<\/time>              <\/div>\n<\/p><\/div>\n<div class=\"mypop-header-wrapper\">\n<p><button class=\"mypop-button button wide\" data-state=\"follow\" data-type=\"tag\" data-uuid=\"dc731f2d-c196-455f-a482-fed585a25e49\" data-name=\"Phasmophobia\" data-follow-text=\"Follow Phasmophobia\" data-unfollow-text=\"Following Phasmophobia\" data-aria-follow-text=\"Follow Phasmophobia\" data-aria-unfollow-text=\"Following Phasmophobia\" data-popup=\"true\" data-force-login=\"true\" aria-label=\"Follow Phasmophobia\" title=\"Follow Phasmophobia\"><br \/>\n  Follow Phasmophobia<br \/>\n<\/button>          <\/div>\n<\/p><\/div>\n<\/header>\n<div class=\"article_body\" data-component=\"article-content\">\n<div class=\"article_body_content article-styling\">\n<p><a href=\"https:\/\/www.eurogamer.net\/games\/phasmophobia\">Phasmophobia<\/a> maker Kinetic Games has apologised to players for issues with its long-awaited &#8216;Player Character Update&#8217;, admitting it &#8220;missed the mark&#8221; and &#8220;didn&#8217;t deliver on our promises to you&#8221;.<\/p>\n<p>In numerous <a href=\"https:\/\/kineticgames.co.uk\/news\/phasmophobia-v01710-patch-notes\">patches<\/a> and <a href=\"https:\/\/kineticgames.co.uk\/news\/phasmophobia---hotfix-01712\">hotfixes<\/a> released to address the many issues spawned by the latest update that released earlier this week, the studio explained how it had been working through player feedback to provide &#8220;a much better experience for everyone playing Phasmophobia&#8221;.<\/p>\n<figure>\n<div class=\"primis_wrapper\">\n<div class=\"primis_video\">\n<p><span class=\"embed_placeholder\" data-type=\"targeting\"><br \/>\n<span class=\"message\">To see this content please enable targeting cookies.<\/span><br \/>\n<button class=\"optanon-show-settings link\"><br \/>\nManage cookie settings<\/button><\/span> <\/div>\n<\/div><figcaption>Phasmophobia x Alan Wake 2 &#8211; Official Collaboration Launch Trailer.<a class=\"video\" href=\"https:\/\/www.youtube.com\/watch?v=5pSh3IOBVQU\" rel=\"noopener\" target=\"_blank\">Watch on YouTube<\/a><\/figcaption><\/figure>\n<p>&#8220;We want to start today by apologising for our Player Character Update that launched last week. It\u2019s clear we missed the mark on this, and didn\u2019t deliver on our promises to you,&#8221; the team said.<\/p>\n<p>&#8220;Your feedback and your reviews were justified. Our team has grown significantly over the last year, and with that comes a higher standard that, in this case, we failed to meet.&#8221;<\/p>\n<p>Now, in a bid to address that feedback, Kinetic has already deployed one substantive patch and two hotfixes to bring the game &#8220;in-line with our vision for this update&#8221;.<\/p>\n<p>&#8220;We&#8217;ve read feedback from across the entire community. The frustration and disappointment has been clear,&#8221; the team admitted.<\/p>\n<p>If you are one of the of people who love both the nightmare-inducing ghosts of <a href=\"https:\/\/www.eurogamer.net\/phasmophonia-alan-wake-2-crossover-free-update\">Phasmophobia and the surreal world of troubled author Alan Wake, don&#8217;t forget that a three-week collaboration between the two horror series is now live<\/a>.<\/p>\n<p>It takes place in Phasmophobia &#8211; it&#8217;s called Phasmophobia by Alan Wake &#8211; and it will see locations from Alan&#8217;s second outing (<a href=\"https:\/\/www.eurogamer.net\/games\/alan-wake-2\">Alan Wake 2<\/a>) recreated in Phasmophobia alongside new character skins, community challenges &#8220;and more&#8221;.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"preferred-source\" data-component=\"preferred-source\">\nLove Eurogamer.net? Make us a <a rel=\"nofollow\" target=\"_blank\" href=\"https:\/\/www.google.com\/preferences\/source?q=https:\/\/www.eurogamer.net\">Preferred Source on Google<\/a> and catch more of our coverage in your feeds.  <\/div>\n<\/article>\n<div class=\"article_body\" data-component=\"article-content\">\n<div class=\"article_body_content article-styling\">\n<p><a href=\"https:\/\/www.eurogamer.net\/games\/phasmophobia\">Phasmophobia<\/a> maker Kinetic Games has apologised to players for issues with its long-awaited &#8216;Player Character Update&#8217;, admitting it &#8220;missed the mark&#8221; and &#8220;didn&#8217;t deliver on our promises to you&#8221;.<\/p>\n<p>In numerous <a href=\"https:\/\/kineticgames.co.uk\/news\/phasmophobia-v01710-patch-notes\">patches<\/a> and <a href=\"https:\/\/kineticgames.co.uk\/news\/phasmophobia---hotfix-01712\">hotfixes<\/a> released to address the many issues spawned by the latest update that released earlier this week, the studio explained how it had been working through player feedback to provide &#8220;a much better experience for everyone playing Phasmophobia&#8221;.<\/p>\n<figure>\n<div class=\"primis_wrapper\">\n<div class=\"primis_video\">\n<p><span class=\"embed_placeholder\" data-type=\"targeting\"><br \/>\n<span class=\"message\">To see this content please enable targeting cookies.<\/span><br \/>\n<button class=\"optanon-show-settings link\"><br \/>\nManage cookie settings<\/button><\/span> <\/div>\n<\/div><figcaption>Phasmophobia x Alan Wake 2 &#8211; Official Collaboration Launch Trailer.<a class=\"video\" href=\"https:\/\/www.youtube.com\/watch?v=5pSh3IOBVQU\" rel=\"noopener\" target=\"_blank\">Watch on YouTube<\/a><\/figcaption><\/figure>\n<p>&#8220;We want to start today by apologising for our Player Character Update that launched last week. It\u2019s clear we missed the mark on this, and didn\u2019t deliver on our promises to you,&#8221; the team said.<\/p>\n<p>&#8220;Your feedback and your reviews were justified. Our team has grown significantly over the last year, and with that comes a higher standard that, in this case, we failed to meet.&#8221;<\/p>\n<p>Now, in a bid to address that feedback, Kinetic has already deployed one substantive patch and two hotfixes to bring the game &#8220;in-line with our vision for this update&#8221;.<\/p>\n<p>&#8220;We&#8217;ve read feedback from across the entire community. The frustration and disappointment has been clear,&#8221; the team admitted.<\/p>\n<p>If you are one of the of people who love both the nightmare-inducing ghosts of <a href=\"https:\/\/www.eurogamer.net\/phasmophonia-alan-wake-2-crossover-free-update\">Phasmophobia and the surreal world of troubled author Alan Wake, don&#8217;t forget that a three-week collaboration between the two horror series is now live<\/a>.<\/p>\n<p>It takes place in Phasmophobia &#8211; it&#8217;s called Phasmophobia by Alan Wake &#8211; and it will see locations from Alan&#8217;s second outing (<a href=\"https:\/\/www.eurogamer.net\/games\/alan-wake-2\">Alan Wake 2<\/a>) recreated in Phasmophobia alongside new character skins, community challenges &#8220;and more&#8221;.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home News Phasmophobia Phasmophobia admits it &#8220;missed the mark&#8221; and prepares &#8220;to earn back this community\u2019s trust&#8221; &#8220;Your feedback and reviews were justified.&#8221; Image credit: Kinetic Games News by Vikki Blake Contributor Published on May 17, 2026 Follow Phasmophobia Phasmophobia maker Kinetic Games has apologised to players for issues with its long-awaited &#8216;Player Character Update&#8217;, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[226,253],"class_list":["post-1940215","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-crawlmanager","tag-eurogamer-net"],"_links":{"self":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1940215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1940215"}],"version-history":[{"count":0,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1940215\/revisions"}],"wp:attachment":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1940215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1940215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1940215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}