{"id":1865983,"date":"2026-04-04T19:09:48","date_gmt":"2026-04-04T16:09:48","guid":{"rendered":"https:\/\/analyse.optim.biz\/?p=1865983"},"modified":"2026-04-04T19:09:48","modified_gmt":"2026-04-04T16:09:48","slug":"an-italian-court-ruled-netflix-has-to-refund-its-customers-for-price-hikes-dating-back-to-2017","status":"publish","type":"post","link":"https:\/\/analyse.optim.biz\/?p=1865983","title":{"rendered":"An Italian court ruled Netflix has to refund its customers for price hikes dating back to 2017"},"content":{"rendered":"<p>[analyse_image type=&#8221;featured&#8221; src=&#8221;https:\/\/s.yimg.com\/ny\/api\/res\/1.2\/0AKgeWTWp5ZwZ_UMhdtzSQ&#8211;\/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyMDA7aD04MDA-\/https:\/\/s.yimg.com\/os\/creatr-uploaded-images\/2026-04\/3e654bf0-3057-11f1-9e3f-733f76a43f86&#8243;]<\/p>\n<article id=\"article-8b9d5b60-eda9-435f-8582-84fd55994223\">\n<div>\n<div class=\"mx-auto md:px-10 md:max-w-[1220px]\">\n<nav class=\"prestige-breadcrumb relative mx-4 md:mx-0\" aria-label=\"breadcrumbs\">\n<ol class=\"no-scrollbar overflow-scroll whitespace-nowrap text-battleship\">\n<li class=\"inline\">\n<li class=\"inline-block cursor-default last:pr-10 md:last:pr-20 font-bold\">Entertainment<\/li>\n<li class=\"inline-block cursor-default last:pr-10 md:last:pr-20 ml-2 before:mb-0.5 before:mr-3 before:inline-block before:size-2 before:rotate-45 before:border-r-2 before:border-t-2 before:border-battleship\">Streaming<\/li>\n<\/ol>\n<\/nav>\n<header class=\"mb-4 px-4 md:mb-6 md:px-0\">\n<h1 class=\"layout-h1 my-2 font-bold leading-tight\">An Italian court ruled Netflix has to refund its customers for price hikes dating back to 2017<\/h1>\n<h2 class=\"my-2 text-[18px] font-light leading-5 md:max-w-[660px] md:text-[20px]\/[28px]\">Italian Netflix customers could receive a lump sum refund and an immediate reduction in monthly subscription costs.<\/h2>\n<div class=\"flex-col items-start lg:flex lg:flex-row lg:items-center lg:justify-between mt-6\">\n<div class=\"relative md:mr-[10px]\">\n<div class=\"flex items-center\">\n<div class=\"flex mr-2\">\n<div class=\"shrink-0 cursor-pointer inline-block size-[42px] lg:size-[48px]\"><img decoding=\"async\" alt role=\"img\" loading=\"lazy\" class=\"size-full rounded-full object-cover object-center shadow-[0_0_0_2px_#ffffff]\" src=\"https:\/\/s.yimg.com\/ny\/api\/res\/1.2\/5wG_nb5lcFryw4S0p6PmCQ--\/YXBwaWQ9aGlnaGxhbmRlcjt3PTgwO2g9ODA-\/https:\/\/s.yimg.com\/os\/creatr-uploaded-images\/2025-04\/d17438b0-21fe-11f0-bbad-afcc7524fc27\"><\/div>\n<\/div>\n<div class=\"inline-block\">\n<div class=\"w-max text-sm\/5 font-semibold lg:!flex flex items-center\">\n<div class=\"flex flex-col\">\n<div class=\"flex w-max items-center\">Jackson Chen<\/div>\n<p><span class=\"font-normal sm:before:inline-block\">Contributing reporter<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"lg:hidden\">\n<div class=\"text-xs text-dolphin dark:text-shark md:text-sm\/5 pt-4\">\n<div class=\"inline-block\"><time datetime=\"2026-04-04T19:09:48.000Z\">Sat, April 4, 2026 at 7:09 PM UTC<\/time><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ml-0 mt-4 flex items-center lg:ml-3 lg:mt-0\">\n<div class=\"ml-0 mr-2\">\n<div class=\"relative flex\">Add Engadget on Google<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"hidden lg:block\">\n<div class=\"text-xs text-dolphin dark:text-shark md:text-sm\/5 pt-4\">\n<div class=\"inline-block\"><time datetime=\"2026-04-04T19:09:48.000Z\">Sat, April 4, 2026 at 7:09 PM UTC<\/time><\/div>\n<\/div>\n<\/div>\n<\/header>\n<\/div>\n<div class=\"grid grid-cols-1 gap-x-8 lg:gap-x-0 mx-auto md:px-10 md:max-w-[1220px] md:grid-cols-[[main-start]_1fr_[main-end_right-start]_min-content_[right-end]] lg:!gap-x-8\">\n<div class=\"md:col-main\" data-i13n-boundary=\"true\">\n<div>\n<div>\n<div>\n<div class=\"grid grid-cols-[[fullbleed-start_body-start]_minmax(auto,750px)_[body-end_fullbleed-end]]\">\n<figure class=\"relative col-body mb-4\">\n<div class=\"relative overflow-hidden fig-image-round left-1\/2 w-screen -translate-x-1\/2 md:left-0 md:w-auto md:translate-x-0\"><img decoding=\"async\" alt class=\"object-cover object-center\" src=\"https:\/\/s.yimg.com\/ny\/api\/res\/1.2\/cq95FLTWvi0VeHdRUf70dg--\/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyNDI7aD04Mjg-\/https:\/\/s.yimg.com\/os\/creatr-uploaded-images\/2026-04\/3e654bf0-3057-11f1-9e3f-733f76a43f86\"><\/div><figcaption class=\"relative text-[0.875rem]\/[1.25rem] figure-caption mt-1 line-clamp-2 mt-2.5 md:mt-2 pr-2.5\">\n<div><span>Reuters \/ Reuters<\/span><\/div>\n<\/figcaption><\/figure>\n<\/div>\n<\/div>\n<div class=\"grid grid-cols-article-mobile md:grid-cols-article lg:max-w-[750px] drop-cap\" data-article-body=\"true\">\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">Instead of raising prices again, Netflix may have to lower its subscription costs in Italy. A court in Rome recently ruled that Netflix owed its Italian users a refund for price hikes between 2017 and January 2024 and a reduction to previous subscription costs. On top of the refunds, Netflix Italia would have to inform its affected subscribers of their right to a refund.<\/p>\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">The lawsuit was originally filed by Movimento Consumatori, a consumer rights organization based in Rome. The group&#8217;s president, Alessandro Mostaccio, said in a press release that more than 25,000 Netflix users have complained to Movimento Consumatori that they&#8217;re not satisfied with the price increases over the years. According to the lawyers representing the consumers, Premium subscribers are entitled to a refund of roughly 500 euros, while Standard tier customers should get back about 250 euros.<\/p>\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">Mostaccio also said that if Netflix doesn&#8217;t immediately reduce prices and refund its customers, the consumer rights organization would pursue a class action lawsuit to recover funds. A Netflix spokesperson told <em>Reuters<\/em> that it would appeal the Italian court&#8217;s ruling, adding that the company takes &#8220;consumer rights very seriously and believe our terms have always \u200bcomplied with Italian laws and practice.&#8221; On the other side of the world, Netflix again raised prices for its US customers, this time across all of its subscription tiers.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<aside class=\"hidden flex-none md:block col-right\">\n<div class=\"flex size-full flex-col flex-nowrap\">\n<div class=\"flex-auto\">\n<div class=\"sticky flex flex-none\">\n<div class=\"flex\" id=\"_R_1pp7b4ilfeiv5tilbH1_\">\n<div class=\"flex size-full items-center justify-center bg-marshmallow text-center leading-3\">Advertisement<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/aside>\n<div class=\"md:col-main grid grid-cols-article-mobile md:grid-cols-article lg:max-w-[750px]\">\n<div class=\"no-scrollbar col-body mx-4 mb-8 mt-2.5 overflow-x-scroll whitespace-nowrap md:mx-0 md:max-w-[750px] md:overflow-x-visible\">\n<div class=\"mx-auto max-w-screen-sm\">\n<ul class=\"inline-flex text-xs md:text-sm\">\n<li class=\"mr-6\">About our ads<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"grid grid-cols-article-mobile md:grid-cols-article lg:max-w-[750px] drop-cap\" data-article-body=\"true\">\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">Instead of raising prices again, Netflix may have to lower its subscription costs in Italy. A court in Rome recently ruled that Netflix owed its Italian users a refund for price hikes between 2017 and January 2024 and a reduction to previous subscription costs. On top of the refunds, Netflix Italia would have to inform its affected subscribers of their right to a refund.<\/p>\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">The lawsuit was originally filed by Movimento Consumatori, a consumer rights organization based in Rome. The group&#8217;s president, Alessandro Mostaccio, said in a press release that more than 25,000 Netflix users have complained to Movimento Consumatori that they&#8217;re not satisfied with the price increases over the years. According to the lawyers representing the consumers, Premium subscribers are entitled to a refund of roughly 500 euros, while Standard tier customers should get back about 250 euros.<\/p>\n<p class=\"col-body mb-4 leading-7 text-[18px] md:leading-8 break-words min-w-0 charcoal-color\">Mostaccio also said that if Netflix doesn&#8217;t immediately reduce prices and refund its customers, the consumer rights organization would pursue a class action lawsuit to recover funds. A Netflix spokesperson told <em>Reuters<\/em> that it would appeal the Italian court&#8217;s ruling, adding that the company takes &#8220;consumer rights very seriously and believe our terms have always \u200bcomplied with Italian laws and practice.&#8221; On the other side of the world, Netflix again raised prices for its US customers, this time across all of its subscription tiers.<\/p>\n<\/div>\n<p>[analyse_source url=&#8221;https:\/\/www.engadget.com\/entertainment\/streaming\/an-italian-court-ruled-netflix-has-to-refund-its-customers-for-price-hikes-dating-back-to-2017-190948417.html&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[analyse_image type=&#8221;featured&#8221; src=&#8221;https:\/\/s.yimg.com\/ny\/api\/res\/1.2\/0AKgeWTWp5ZwZ_UMhdtzSQ&#8211;\/YXBwaWQ9aGlnaGxhbmRlcjt3PTEyMDA7aD04MDA-\/https:\/\/s.yimg.com\/os\/creatr-uploaded-images\/2026-04\/3e654bf0-3057-11f1-9e3f-733f76a43f86&#8243;] Entertainment Streaming An Italian court ruled Netflix has to refund its customers for price hikes dating back to 2017 Italian Netflix customers could receive a lump sum refund and an immediate reduction in monthly subscription costs. Jackson Chen Contributing reporter Sat, April 4, 2026 at 7:09 PM UTC Add Engadget on Google [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[226,63],"class_list":["post-1865983","post","type-post","status-publish","format-standard","hentry","category-politics","tag-crawlmanager","tag-engadget-com"],"_links":{"self":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1865983","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1865983"}],"version-history":[{"count":0,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1865983\/revisions"}],"wp:attachment":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1865983"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1865983"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1865983"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}