{"id":1752732,"date":"2026-02-05T10:22:19","date_gmt":"2026-02-05T07:22:19","guid":{"rendered":"https:\/\/analyse.optim.biz\/?p=1752732"},"modified":"2026-02-05T10:22:19","modified_gmt":"2026-02-05T07:22:19","slug":"compania-de-apa-buzau-avertizeaza-clientii-prin-telefon-in-cazul-pierderilor-de-apa","status":"publish","type":"post","link":"https:\/\/analyse.optim.biz\/?p=1752732","title":{"rendered":"Compania de Ap\u0103 Buz\u0103u avertizeaz\u0103 clien\u021bii prin telefon \u00een cazul pierderilor de ap\u0103"},"content":{"rendered":"<p>[analyse_image type=&#8221;featured&#8221; src=&#8221;https:\/\/www.buzau.net\/stiri-din-buzau\/wp-content\/uploads\/2023\/02\/apa-compania-1222.jpg&#8221;]<\/p>\n<div id=\"mvp-content-main\" class=\"left relative\">\n<p>Compania de Ap\u0103 Buz\u0103u a demarat o campanie inedit\u0103 de avertizare a utilizatorilor care \u00eenregistreaz\u0103 un consum de ap\u0103 nejustificat de mare, prin intermediul unor alerte telefonice. Ini\u021biativa vine \u00een sprijinul clien\u021bilor pentru a-i ajuta s\u0103 identifice \u0219i s\u0103 remedieze pierderile din re\u021beaua interioar\u0103 a imobilelor, evit\u00e2nd astfel facturi \u00eenc\u0103rcate. \u00cen prima s\u0103pt\u0103m\u00e2n\u0103 a campaniei, au fost deja trimise peste 100 de astfel de alerte \u00een municipiile Buz\u0103u \u0219i R\u00e2mnicu S\u0103rat.<\/p>\n<p>Decizia de a implementa acest sistem a fost luat\u0103 ca urmare a cre\u0219terii num\u0103rului de sesiz\u0103ri din partea buzoienilor privind diferen\u021bele dintre consumul real \u0219i cantitatea de ap\u0103 facturat\u0103. Sistemul electronic operat de companie emite automat o alert\u0103 atunci c\u00e2nd depisteaz\u0103 o pierdere constant\u0103 de minimum 20 de litri pe or\u0103. Ulterior, angaja\u021bii din Call-Center contacteaz\u0103 telefonic abonatul vizat pentru a-l informa \u00een timp real despre problem\u0103.<\/p>\n<p>Prin aceast\u0103 metod\u0103 proactiv\u0103, consumatorii au posibilitatea de a verifica \u0219i repara defec\u021biunile ap\u0103rute la instala\u021biile interioare, situate dup\u0103 contorul de bran\u0219ament. Dac\u0103 problema este remediat\u0103 prompt, apa pierdut\u0103 nu va mai fi contorizat\u0103 \u0219i, implicit, nu va mai ap\u0103rea pe factur\u0103. Compania de Ap\u0103 a anun\u021bat c\u0103 aceast\u0103 campanie se va extinde treptat \u00een toate localit\u0103\u021bile aflate \u00een aria sa de operare.<\/p>\n<p>Pentru succesul campaniei, este esen\u021bial ca datele de contact ale abona\u021bilor s\u0103 fie actualizate. Reprezentan\u021bii companiei au constatat c\u0103, \u00een multe dintre cazurile de p\u00e2n\u0103 acum, nu au putut contacta clien\u021bii deoarece numerele de telefon din baza de date nu mai erau valabile. Prin urmare, Compania de Ap\u0103 face un apel c\u0103tre to\u021bi utilizatorii s\u0103 \u00ee\u0219i actualizeze informa\u021biile de contact, pentru a putea beneficia de acest serviciu. Actualizarea se poate face rapid prin:<\/p>\n<p>\u25b6\ufe0f prin formularul de contact de pe site <a href=\"https:\/\/www.cabuzau.ro\/despre-noi\/contact\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cabuzau.ro\/despre-noi\/contact\/<\/a><br \/>\n\u25b6\ufe0f la Call Center: <a href=\"tel:0238.938\">0238.938<\/a><br \/>\n\u25b6\ufe0f sau pe e-mail: <a href=\"https:\/\/www.buzau.net\/cdn-cgi\/l\/email-protection#a7c4c6cbcb89c4c2c9d3c2d5e7c4c6c5d2ddc6d289d5c8\"><span class=\"__cf_email__\" data-cfemail=\"cdaeaca1a1e3aea8a3b9a8bf8daeacafb8b7acb8e3bfa2\">[email\u00a0protected]<\/span><\/a><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-51583 aligncenter\" src=\"https:\/\/www.buzau.net\/stiri-din-buzau\/wp-content\/uploads\/2026\/02\/627771482_1486638766797223_7048870146827849663_n.jpg\" alt width=\"2048\" height=\"1382\"><\/p>\n<div class=\"heateor_sss_sharing_container heateor_sss_horizontal_sharing\" data-heateor-sss-href=\"https:\/\/www.buzau.net\/stiri-din-buzau\/compania-de-apa-buzau-avertizeaza-clientii-prin-telefon-in-cazul-pierderilor-de-apa\/\">\n<div class=\"heateor_sss_sharing_title\">DISTRIBUIE ACEST ARTICOL<\/div>\n<\/div>\n<\/div>\n<p>[analyse_source url=&#8221;https:\/\/www.buzau.net\/stiri-din-buzau\/compania-de-apa-buzau-avertizeaza-clientii-prin-telefon-in-cazul-pierderilor-de-apa\/&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[analyse_image type=&#8221;featured&#8221; src=&#8221;https:\/\/www.buzau.net\/stiri-din-buzau\/wp-content\/uploads\/2023\/02\/apa-compania-1222.jpg&#8221;] Compania de Ap\u0103 Buz\u0103u a demarat o campanie inedit\u0103 de avertizare a utilizatorilor care \u00eenregistreaz\u0103 un consum de ap\u0103 nejustificat de mare, prin intermediul unor alerte telefonice. Ini\u021biativa vine \u00een sprijinul clien\u021bilor pentru a-i ajuta s\u0103 identifice \u0219i s\u0103 remedieze pierderile din re\u021beaua interioar\u0103 a imobilelor, evit\u00e2nd astfel facturi \u00eenc\u0103rcate. \u00cen prima [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[113,226],"class_list":["post-1752732","post","type-post","status-publish","format-standard","hentry","category-politics","tag-buzau-net","tag-crawlmanager"],"_links":{"self":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1752732","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1752732"}],"version-history":[{"count":0,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=\/wp\/v2\/posts\/1752732\/revisions"}],"wp:attachment":[{"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1752732"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1752732"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/analyse.optim.biz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1752732"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}